All legal agreements governing the services provided by Triad PC Support to its clients. Questions? Contact us.
The core agreement governing the entire client relationship. Covers service delivery, payment terms, liability limitations, intellectual property, confidentiality, term and termination, and general client obligations. All other documents are incorporated by reference.
Defines the specific scope of managed IT services including device coverage, monitoring parameters, remote and onsite support levels, response time commitments, and what is and is not included in the managed service.
Governs compliance-focused managed services, including regulatory compliance assistance, security posture assessments, and related deliverables. Applies when compliance services are included in your service order.
Covers artificial intelligence tools and services that may be incorporated into your managed IT package, including client data use, output limitations, and AI-specific obligations.
Governs how Triad PC Support processes personal data on behalf of clients. Covers data subject rights, security obligations, sub-processor disclosures, breach notification, and data return or deletion upon termination.
A comprehensive listing of all third-party vendors and software platforms whose products or services may be incorporated into your managed IT environment, along with links to their Terms of Service and Privacy Policies.
If you have questions about any of these agreements, please reach out to us directly. We're happy to walk through any document with you.